Privacy Policy

Return to Self Psychotherapy
Last updated: 14.04.2025

At Return to Self Psychotherapy (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website or our services.

1. What Information We Collect

We may collect personal information such as:

  • Your name

  • Email address

  • Phone number

  • Any other information you choose to share with us through our website’s contact form

This may include sensitive information related to your mental health or treatment needs.

We may also collect limited non-identifying information (such as browser type, pages visited, and IP address) through website analytics tools.

2. How We Use Your Information

We collect your information to:

  • Respond to your enquiries or requests for appointments

  • Provide you with relevant psychotherapy services

  • Communicate with you about your sessions or relevant updates

  • Manage our practice in line with professional and legal requirements

We do not sell or rent your personal information. We will only share it where required by law or if there is a serious risk to your health or safety, or the health or safety of others.

3. Storage and Security of Information

We take reasonable steps to ensure that your personal information is stored securely, whether electronically or in physical records. Only authorised personnel have access to this information.

4. Access and Correction

You may request access to the personal information we hold about you. You may also request corrections if you believe the information is inaccurate or outdated.

Please contact us using the details at the end of this policy to make such a request.

5. Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect data such as which pages are visited and for how long. This helps us understand how visitors use our site.

You can choose to disable cookies in your browser settings.

6. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practice or legal requirements. The most current version will always be available on our website.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Anne Surland
Return to Self Psychotherapy
📧 [Insert Email Address]